vNucleus is a self-funded business founded in 2012 by 4 good friends who were tired of being treated like cattle by hosting companies. We knew we could do better, so we spent time building our infrastructure out to meet our own high expectations. For the first year of our existence we were in a limited trial phase, serving a few hundred happy customers who are still with us to this day. With our trial phase over and us being completely confident that you’ll love our platform, we’re ready to rock.
Our managed service comes with free migration assistance, set-up assistance, server management assistance, hardening, monitoring, and managed off-site backups – pick and choose whichever parts you need.
We don’t force you to use a control panel to receive the benefits of managed service, but you’re more than welcome to if you’d like one. Why be limited in your choices? Check out our managed service coverage
Our 24/7 support is provided by our in-house US-based systems team. You won’t find outsourcing or low level techs here. Our average ticket response time for critical issues is under 10 minutes. Our ticket SLAs are 30 minutes for critical issues, 4 hours for administration/maintenance tasks, and 24 hours for general inquiries. Reach out to support to identify your monitoring and incident response needs and we’ll get a monitoring and response plan of action set up.
We offer a 15 day no-hassle money-back guarantee. If you’re not satisfied, just pop in a ticket and we’ll refund you.
Our client portal was developed in-house to meet our clients exact needs. We offer easy server management as well as cool security features such as support for Google Authenticator.
All plans include:
- Fully managed service
- 24/7 ticket support
- 24/7/365 monitoring incident response
- 99.99% network infrastructure uptime SLA
- Full root access
- 1 IPv4 and 16 IPv6 addresses
- No overselling
- 1000 megabit/second port
- 100% built on Dell’s enterprise server line
- Easy server management
- Automatic OS reloads
- SSH/VNC console access
- Game servers allowed (and even supported! We love Steam!)
- Choice of Ubuntu Server 12.04, 14.04, Debian 7.4, CentOS 5.10, 6.5, Windows 2008 R2, 2012, or 2012 R2
- Windows is offered at no extra charge
- VPN usage allowed and enabled by default
- 15 day money back guarantee
VPS 100
- 1GB Dedicated RAM
- 50GB NL-SAS HDD
- 4 vCPUs
- 2TB outbound transfer, unmetered inbound
- 10GB managed off-site backup space
$25/mo – SIGN UP!
VPS 100s
- 1GB Dedicated RAM
- 20GB Intel SSD
- 4 vCPUs
- 2TB outbound transfer, unmetered inbound
- 10GB managed off-site backup space
$35/mo – SIGN UP!
VPS 200
- 2GB Dedicated RAM
- 100GB NL-SAS HDD
- 4 vCPUs
- 4TB outbound transfer, unmetered inbound
- 20GB managed off-site backup space
$45/mo – SIGN UP!
VPS 200s
- 2GB Dedicated RAM
- 40GB Intel SSD
- 4 vCPUs
- 4TB outbound transfer, unmetered inbound
- 20GB managed off-site backup space
$65/mo – SIGN UP!
VPS 400
- 4GB Dedicated RAM
- 200GB NL-SAS HDD
- 6 vCPUs
- 8TB outbound transfer, unmetered inbound
- 40GB managed off-site backup space
$80/mo – SIGN UP!
VPS 400s
- 4GB Dedicated RAM
- 80GB Intel SSD
- 6 vCPUs
- 8TB outbound transfer, unmetered inbound
- 40GB managed off-site backup space
$120/mo – SIGN UP!
Have a look at our price list for other plans!
Have any other questions not answered here or on our site? Email us at sales@vnucleus.com.
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Source: ★ vNucleus